Privacy Policy

Our company name is Corvus Solutions LLC.

Corvus Insights is the research “arm” of Corvus Solutions, so we created this website just for those efforts.

Corvus Solutions LLC is registered in and located in the state of Pennsylvania, in the United States, and is wholly-owned by Think Patients LLC, which shares our same physical and mailing address.

Our website URL is https://www.corvusinsights.com

Our physical address is: 105 John Robert Thomas Dr, Exton, PA  19341.

If you need to reach us, you can do so by email at info@corvusinsights.com or by phone at 484-200-7900 (which rings into the main automated “switchboard” of Think Patients - just follow the automated prompts to reach us).

Please note that we serve only clients based in the United States, and our site is intended only for companies and individuals who will access it within the United States. So, we ask that you please access, visit, or use this site only from within the U.S.

Protecting your private information is important to us. This Statement of Privacy applies to the Corvus Insights website and the use of information obtained via this website by Corvus Solutions LLC and by Think Patients LLC. This policy governs data collection and usage via this site. By using this website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, we may collect information about you when you visit our site. That information may include:

  • IP Address

  • Browser Used to Access the Site

  • Geographic Location at the city/state level that aligns to your IP address

  • Device(s) Used to Access the Site

If you sign up for our newsletter or ask us to contact you, we will also ask for and retain your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Employer (because we’re a business-to-business service provider)

  • Job Title (because we’re a business-to-business service provider)

If you are a healthcare professional and elect to enroll as a participant in our research panel, we must collect and store some additional information from you. In addition to the information noted above, we may also ask you to provide:

  • Your professional designation (MD, DO, NP, etc.)

  • The state(s) where you are licensed

  • The state(s) where you practice

  • The state where you live

  • Type of employment (e.g., private practitioner, employed by hospital or health system, employed in physician-owned group practice, employed by practice owned by investment firm, etc.)

  • Your medical specialty (ies)

  • Your medical subspecialty (ies)

  • The type of medical facility (ies) where you practice (e.g., hospital, clinic, free-standing practice, etc.)

  • The EHR(s) you use

  • Confirmation that you are willing to participate in our research panel

  • Whether you are willing and able to provide screenshots of screens in your EHR(s)

  • Confirmation that you will only use “test” (not real person) information when performing searches or supplying information from within your EHR, to us

If you participate in research and are compensated for doing so, we must keep a record of that, for tax purposes. If the amount you are paid exceeds the thresholds established by federal or state government authorities for reporting purposes, we must report that information to the proper government authorities, and to you.

We do not ask for your phone number via our website. If you wish to engage with us by phone or via SMS/text, or if we need to speak with you by phone (for example, as part of a research project) we will engage with you in that manner only after we have established a relationship of some sort (i.e., you agree for us to reach out to you), and then only after you have given us express permission to do so. If you prefer that we communicate by SMS/text at some point, that will be done only for “conversational” texting (for example, to confirm an appointment time - not marketing or promotional purposes). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of your Personal Information

We use the personal information we collect to operate this website, to deliver the services you have requested, and to conduct our normal business activities (e.g., to send you research invitations) . If you sign up for our newsletter, enroll in our research panel, ask us to email you, or email us to initiate correspondence, we’ll use that information to communicate with you in the manner you desire (i.e., to send you our newsletter, correspond with you, or send you information that your have requested).

Sharing Information with Third Parties

Think Patients does not sell, rent, give away, trade, barter, or lease its customer or user information, to third parties. Please note that if you sign up for our research panel, the compensation we pay you will be managed by our parent company, Think Patients LLC, and we must also report compensation information over a certain threshold as required by law. So, while those are technically third parties, one is the parent company that owns us, and the other is the government. But if you’re worried about us selling your information to someone else, that’s just not how we operate.

Tracking User Behavior

We may keep track of the websites and pages our users visit within this site, in order to determine what services and content are the most popular and of greatest interest. This data may be used to deliver customized content to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by us. In addition to the information noted above, we may also automatically record access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.

Use of Cookies

This website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize certain pages, or register with the site or services we offer, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as mailing addresses and similar contact information. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the site, services, or websites you visit. By continuing to use our website after you have been informed that we collect and make use of cookies, and you are agreeing to their use when you interact with the site.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under Thirteen

As a business-to-business company that does not market directly to individual consumers, we do not intentionally do business with any person who is not an adult, or knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from us or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by clicking on the “unsubscribe” or similar, prominently identified links, within those emails.

Embedded Contact From Other Sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We cannot and do not control these other sites.

External Data Storage Sites

We may store data on servers provided by hosting vendors with whom we have contracted to provide us with secure “cloud” remote storage. We limit access to this information to only a few of our employees and trusted service providers, and require that they use complex passwords and other security barriers to protect this data.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. Website administrators can also see and edit that information. All users can have their personal information removed from our system at any time.

If you enroll in our research panel via the website, we may retain your information indefinitely unless you ask us to remove your information. If you do that, we will comply with that request within 30 days, EXCEPT that we will retain information related to compensation paid to you for as long as our advisors deem necessary to comply with applicable tax and other laws. Often, that is a minimum of seven (7) years after the end of the tax year in which the compensation was paid.

Changes to this Statement

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

We welcome your questions or comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact us at:

Corvus Solutions LLC

Attention: Chief Operating Officer
105 John Robert Thomas Drive
Exton, Pennsylvania 19341

Email Address:
info@corvus-solutions.com

Telephone number:
484-200-7900 ext.101 or 103

Effective as of July 11, 2024